Have you ever met a situation like this: download a program for several hours, but when it comes to install, a pop up error just terminates the installation and asks you to give up. This is just annoying, especially when you are in need of that certain program to carry on your work or study. In this article, we will discuss the causes of this error and offer three ways to resolve it.
The first guess is the downloaded setup file is corrupted. It can occur either during upload or download. If the file is broken during upload, then all users will not be able to install the file from this link. This is a rare case but does happen sometimes. If you are using a downloader that supports breakpoint download, it is very possible that the file has been corrupted during the download. Sometimes browser should be blamed as well if you have downloaded through it directly. To troubleshoot the error, just try another link or another browser to download.
The second cause is antivirus and firewall that block the installing process from certain website or manufacturer. Antivirus and firewall, although designed to protect computer, can sometimes cause problems on the opposite. If the antivirus recognizes the file as containing potential threats, they may just put it in black list and prevent it from exchanging data with your computer. If you are sure that the file is safe, you may open your antivirus and firewall, put it in the white list. Then it won’t be blocked any more. If this does not solve the problem, go on reading next paragraph.
Another cause is windows installer error. If this is the case, on the error message, you will see some details related to windows installer. The reason you are seeing this error may be the service of installer being disabled. To solve this problem, just follow below steps:
- Press Win and R button simultaneously on your keyboard. Or click start button and then the run box.
- Enter “services.msc” and press Enter. Then the services configuration tool will be opened.
- Select ‘windows installer ‘ and right click, then click ‘property’. On the startup type, change to ‘auto’, then click ‘ok’ button. Restart your computer.
After restarting computer, you will find windows installer error gone. If not, you may have to reinstall windows installer. You can find the setup file easily on Microsoft download centre.
If all above suggestions have been tried but the problem still exists, there may be some registry errors in the system. You will need to clean it before you install the program. Note, some people may find installing error when they want to reinstall a program that has previously been installed and later uninstalled. This is exactly a registry problem that blocks an installation. You will need a registry cleaner or system optimizer to settle it.