Solving “Internet Explorer cannot display the webpage” Problem

 

If you are using Microsoft Internet explorer to view websites, you may receive error messages such as below:

 

Internet Explorer cannot display the webpage

 

The cause of the error varies from different case. There is no fixed solution for an “Internet Explorer cannot display the webpage” error. To solve the error, we will need to learn some troubleshooting steps:

 

Step 1: Test the issue with another webpage

If you do not receive an error message with other websites, the problem is probably limited to the one affected website. In that case, contact the owner of the website that is generating the error message. The site may be temporarily offline, or it may be experiencing other issues.

 

Step 2: Clear temporary internet files and history of your internet explorer

Internet Explorer 8 or Internet Explorer 9

1. Start Internet Explorer.
2. Press Alt to show the menu bar.
3. On the Tools menu, click Internet options.
4. Under Browsing history, click Delete.
5. Click to select the check box next to the following items
   • Preserve Favorites website data
   • Temporary Internet files
   • Cookies
   • History
   • Form data
   • InPrivate Filtering data (Internet Explorer or ActiveX Filtering and Tracking Protection data(Internet Explorer 9)
6. At the bottom of the window, click Delete.
7. When the deletion is finished, exit Internet Explorer.
8. Start Internet Explorer, and then try to access the webpage.

Internet Explorer 7

1. Start Internet Explorer.
2. On the Tools menu, click Delete Browsing History.
3. Click to select the check box next to the following items:
   • Temporary Internet files
   • History
   • Form data
   • Cookies
4. At the bottom of window, click Delete.
5. When the deletion is finished, exit Internet Explorer.
6. Start Internet Explorer, and then try to access the webpage.

 

Step 3:  Disable add-ons in Internet explorer

1.    1. Click the Internet Explorer Tools menu, or press Alt-T on your keyboard.
2.    2. Select Manage Add-ons.
3.    3. If Toolbar, Toolbar Helper, or Toolbar Notifier BHO is enabled, select each add-on and click Disable.
4.    4. Click Close.

 

Step 4: Clean out registry Errors

If above solutions cannot solve the issue, the problem may be more serious. It can be corrupted registry which results in the IE not supporting internet function. In such case, you will need to download a registry cleaner to clean out the errors. Its built-in fixing engine will automatically detect the errors within registry and restore the registry to a healthy state. It is the easiest and quickest way to solve the problem.