Black screen is a problem that is as common as computer freezing. Normally, when you see a freezing computer, there is chance that you are going to meet black screen as well. This is basically caused by a number of potential problems that will prevent your PC from being able to operate correctly. Before you learn how to fix this error, you will need to know what can probably cause such problem.
Windows black screen crash can be caused by several reasons:
- Virus attack
- Graphic card driver corrupted
- Registry error or dll problem
Troubleshooting:
Step 1: Scan your computer with Anti-virus software
Virus and malware are quite possible to cause black screen. They can hijack system files and some important processes, causing the system to mess up, freeze, not respond or even crash. To avoid further and more serious damage, it is urgent to run a virus scan to clear out all virus and malware from the computer.
Step 2: Run a system file check to restore the system files.
As mentioned on above, virus and malware can damage the system files, resulting in system failure. Thus, it is necessary to run a system file check to restore system files when you are able to boot up in your system. To do this:
- press Win+R button on your keyboard
- type cmd press enter
- type SFC /SCANNOW
Step 3: Update your graphic driver.
This can be done manually or by the help of a driver updating software. To manually update your driver, you need to check your graphic card name in device manager and then go to the manufacturer’s official website to look for the driver. Normally computer manufacturer will offer such driver as well.
Step 4: Download a registry cleaner in your computer.
Registry is a vital part to control how a computer runs. If certain registry is missing, programs, or even the system will not run consistantly, or just crash. It is always recommended to run registry cleaner regularly to keep your computer healthy and stable.